Supplier Performance Measures: Schedule Adherence
& Lead Time Adherence
The Department of Defense's routine Contractor Performance Assessment Report System (CPARS) allows military personnel to rate contracted companies like Crystal Group on several performance criteria including schedule adherence
, cost performance, quality control, management responsiveness, professional conduct, and complexity of work.
Participating organizations are able to track improvements in balanced scores and specific KPIs such as attendance, quality, retention, schedule adherence
, utilization and sales/collections, as well as the range of customer experience metrics.
Figure 1 shows that improved responsiveness, quality and schedule adherence
as well as capacity utilization are where supply chain professionals are most likely to expect to drive value from the use of manufacturing metrics today.
For instance, through harmonization of the content work, the variation of the throughput time can be reduced, and the schedule adherence
increased for downstream processes or the customer (Nyhuis & Wiendahl, 2009).
Enterprise workforce management solutions offer a unified way for these areas to forecast workload, schedule staff, provide intraday management to meet service-level goals, monitor schedule adherence
and desktop activities, and manage performance.
Along with commercial fleet operators, urban transit agencies use the technology for a number of purposes, including monitoring schedule adherence
The study concluded that the overall situation of bus operations was quite satisfactory however there are minor weaknesses observed in certain areas such as Schedule Adherence
Headway Regularity and Capacity.
This results in higher quality deliverables and better schedule adherence
, benefitting both Eversendai and its customers."
As a consultant working with numerous clients in the medical device industry over the years, I have had the unique opportunity to observe the significant impact the lack of systems engineering has had on organizational effectiveness, development schedule adherence
, product quality and--ultimately--product development costs.
The arrival of Air Namibia's new fleet of aircraft has seen the national carrier improve on its On-Time Performance also known as schedule adherence
, the airline announced last week.