screen popping

screen popping

(communications)
The use of CTI to make customer data appear on a call centre terminal at the same time as the customer call is transferred.
References in periodicals archive ?
Can you imagine the same screen popping up saying, "This hotel doesn't allow blacks, Hispanics, women, homosexuals, Christians Jews, or Muslims on the premises"?
A day barely goes by without one of our stars of stage or screen popping into the frame for the wrong reasons.
The network CallCentre from NewVoiceMedia includes CTI, screen popping and voice and data transfer and enables clients to create the most suitable solution for their company.