Therefore, they may feel indifferent toward the digital standardization. Furthermore, learning the new system might be a burden for senior employees.
Thus, the government should consider reinforcing the overall digital standardization system in current administrative work in order to increase working efficiency and facilitate the handling of administrative work in the municipal government.
Even though the explanatory variable position, that denotes whether the respondent currently holds a position as department director, does not affect the perceived efficiency increase level; our survey results indicate that the intensity of directors' attention to digital standardization plays an influential role in the IT standardization process.
New administrative means via digital standardization have reshaped the administration process, and also transited officials' work in public sectors.
Cyberspace technological standardization: an institutional theory retrospective.
Standardization: bridging the gap between economic and social theory.
Standardization, globalization and rationalities of government.