telephone-answering system

telephone-answering system

[′tel·ə‚fōn ¦an·sə·riŋ ‚sis·təm]
(communications)
A special type of private branch exchange system used by a telephone-answering service bureau to provide secretarial service for its customers.
References in periodicals archive ?
"Some of the issues we were facing included a need to better manage our employee and staff contact database, eliminate our disparate telephone-answering systems, and implement a single e-mail solution."
So why do so many companies use the automated telephone-answering systems? Nothing is more exasperating, more alienating, than listening to all the options the recorded voice gives you, only to discover that none of them apply to the reason you called.