He served as a unit clerk
, battalion personnel staff NCO, machine gun squad leader, rifle squad leader, rile platoon sergeant and weapons platoon leader.
An industrial engineer would say the combined time for the physician, nurse, pharmacist, and unit clerk
, with phone tag and conversation probably took about 15 minutes.
There are 17 unit clerks
on day shift at the hospital, 14 unit clerks
on second shift, and no unit clerks
on night shift.
For example, nearly every order under the existing paper system flowed through the nurse or unit clerk
, who would then send a paper copy to an appropriate department, schedule a test using the telephone or enter a nursing care order into the "Cardex.
Another key person with a handset is the senior unit clerk
, who supervises administration of bed assignments, movement of emergency room patients to rooms, lab work and other procedures.
Twenty minutes per shift per patient was the reported hands-on time a nurse spent with patients, while a unit clerk
would keep track of patient charts and man the station.
Once a patient is ready to be discharged, the unit clerk
places an order for transportation.
Although both assumptions were true to some degree, they were balanced against the unanticipated psychological hurdle that order entry had been done traditionally by the unit clerk
, seen by the resident physicians as a low-status job.