user reviews

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user reviews

User-generated content that rates hardware, software and consumer products of all kinds, as well as entertainment (novels, movies, TV shows, etc.). Starting with Amazon.com in 1995, user reviews on the Internet have had great influence on people's purchases. There is a much greater tendency to believe a user than the sales pitch from the manufacturer.

There Is a Downside
User-generated reviews have become so popular that merchants are constantly asking their customers for their opinions. For example, after a package delivery, customers often receive an email immediately asking them to rate the experience. How does one rate a delivery just because what was ordered was received? Does that rate five star excellence? Merchants hope it does so they can show a high point average. In addition, people who have bad experiences with products tend to leave comments far more than the many who had a satisfactory experience. All ratings have to be taken with a grain of salt. See user-generated content and Web 2.0.
References in periodicals archive ?
As the result, it seems to conclude that the user-generated reviews are more straightforward and accurate than the popularity star ratings in movie critiques.
Online companies such as Amazon and TripAdvisor are successful mainly because of user-generated reviews.
The company is a community-driven lead generation marketplace, comprised of user-generated reviews, rankings, videos, and other info about medical aesthetic treatments, doctors, and hospitals.
Catch up on objective ratings: I predict less value will be placed on user-generated reviews and ratings of life science equipment, with researchers becoming more dependent on data-driven objective product rating parameters.
LIVES stands for Local Inspector Value-Entry Specification and is a private/public initiative to integrate official inspection scores with the user-generated reviews at Yelp (Figure 1).
Apartment Guide, the trusted guide for finding an ideal place to live, conducted a recent survey to determine the sentiment around user-generated reviews as it relates to the rental process and consumer behavior.
(NYSE:YELP), whose ubiquitous user-generated reviews and ratings attract roughly 100 million unique visitors a month.
The apps also include user-generated reviews and opinions taken from the TripAdvisor community.
Net income for the first quarter increased 118 percent quarter-over-quarter and 2 percent year-over-year to $48.1 million, or $0.35 per diluted share The website, which features user-generated reviews of hotels and other travel products, reported non-GAAP net income for the first quarter increased 73 percent quarter-over-quarter and 5 percent year-over- year to $52.5 million, or $0.38 per diluted share.
But they're validating their purchases by looking at user-generated reviews. When you're looking to purchase something and you're about to click 'buy now,' you need to have those multiple options available to validate your purchase decision," he says.
“Consumers place a lot of faith in the user-generated reviews they see online, much more so than anything you put out there about your own business.