virtual assistant


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virtual assistant

(1) An individual who performs administrative functions for clients. See human virtual assistant.

(2) An application that provides a verbal exchange of questions and answers in the user's native language. Although virtual assistants are a feature in tablets, desktop computers and table top units, their inclusion in the smartphone made the phone an incredibly useful electronic companion.

Also called a "personal assistant," "digital assistant," "intelligent agent" and "voice assistant," Apple popularized the concept in 2011 with Siri, and Google, Microsoft and Amazon followed. See Siri, Google Now, Cortana and Amazon Echo.

Virtual assistants are also used to make phone calls and set alarms, reminders and calendar appointments, as well as turn on lights, music and other smart home devices. Over time, results become more personalized. Virtual assistants are the first embodiment of artificial intelligence used on a daily basis by millions of people (see AI). See chatbot and smart home.

A Reverse Evolution
Whereas countless applications evolved from desktop to mobile, the opposite occurred with virtual assistants. Starting out in phones and tablets, they migrated to the desktop and table top (see Cortana, Amazon Echo, Google Home and Apple HomePod).

Heavy Lifting in the Cloud
The virtual assistant is primarily driven by knowledge bases on the Internet. However, that vast amount of information is combined with the user's own contacts and calendar to provide very personalized assistance. See knowledge base, Semantic Web, AI and S Voice.
References in periodicals archive ?
The global intelligent virtual assistants market size is expected to reach USD 25.63 billion by 2025.
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As part of the acquisition, Hutcheson will remain in Maszi's former Colorado offices, transitioning to manage all inbound and outbound virtual assistant requirements on behalf of WorkBook6 and their clients.
Apple popularised the virtual assistant concept in 2011 when it introduced technology called Siri in its iPhones.
The virtual assistant is shaping up to be the most important new …
* 35% of consumers "probably" or "definitely" would consider using a virtual assistant to perform a simple task.
Emirates NBD will soon debut Eva, the region's first intelligent voice-based and chatbot virtual assistant for banking in the Middle East and North Africa.
In this paper a novel virtual assistant platform is presented.
From that point in time, we have reached somewhere where it is totally acceptable to have long conversations with a witty virtual assistant on your phone while completely ignoring the people around you.
However, with the advent of new technology and internet, virtual executive assistants (VEAs) have paved a new trend in the way businesses operate, according to Warsha Joshi, Managing Director, virtual assistant provider, Platinum VA.

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