voice menu


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voice menu

A series of options and the corresponding number to press that are announced to the listener in an interactive voice response (IVR) or voice processing system. See IVR and voice processing.
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For many years, self-service, in the form of IVR voice menu options, has been critical to improving customer care.
com)-- The Earl[TM] team at Angle LLC has made improvements that increase the quality of Earl's voice recognition, re-engineered the voice menus, and added 4,000+ books to the over 400 newspapers, magazines, and websites available.
A voice menu can be thought of as an audio version of a choices list.
Department representatives wanted statistical reports of the voice menu applications to review, so I was pulling data, analyzing it, formatting it and e-mailing it to each department.
This starts with finding a customer service phone number on the website and ends up with a pounds 20 phone bill, incurred listening to every single option on the voice menu system before finding the right one.
Telephone voice menu systems effectively transform touch-tone telephones into computer input and output devices.
You can learn the entire thousand words through a multiple-choice voice menu," said Donahue.
The company's new Digital Answering System 1750 all-digital model has three voice mailboxes, time/day stamp, and voice menu to guide the user through a menu of remote commands.
Through the system's Enhanced Call Processing feature, callers now are greeted with a voice menu that lets them quickly connect to the person or information desired.
By dialing 1-800-34-NEXIS, callers are connected to an automated voice menu from which they can select documents by code number.
Voice menu and spoken instructions - Drivers can connect their phone easily using the voice menu and spoken instructions.
That may mean routing their call to a specific group, providing them with a personalized landing page on your website, or creating a personalized voice menu.