voice portal


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voice portal

An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc.), voice portals are being positioned mainly by carriers as wide-scale applications, offering things like specialized audio "infotainment" services, real-time news and stock quotes.

Unlike their forebears which used Touch-tone input, voice portals are often front-ended by speech recognition systems that are designed to help the user obtain the desired information faster. VoiceXML provides a simple interface between an IVR system and other XML applications, such as websites, allowing, for example, the spoken retrieval of email messages. See IVR and VoiceXML.
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Convergys Corporation (NYSE:CVG), a company that provides relationship management, released yesterday (11 November) the Intervoice Voice Portal 6.
According to market predictions made by The Kelsey Group, up to 128 million people worldwide will use voice portal services by 2005.
The experience gained developing mobile voice portal services will benefit all voice-powered Internet applications.
Intel Corp has unveiled several enhancements to its voice portal reference systems, a line of application-ready servers designed to make it easy for developers to build applications for voice access to the Internet via a phone.
The Sonus Voice Portal enables customers of network operators to personalise their voice service through a voice activated menu, independent of location.
The combined effort of Audiopoint's industry-leading voice portal solutions and FlashSpot's growing network of advertising contacts help us to ensure that our partners benefit from a strong and profitable Audiopoint relationship.
A new voice portal platform has been launched by Intel's subsidiary, Dialogic.
TELECOMWORLDWIRE-5 July 2002-Centrica opts for Eckoh voice portal (C)1994-2002 M2 COMMUNICATIONS LTD http://www.
a computer telephony (CT) company providing enhanced communications solutions to the Fortune 1000, has introduced the CoNavigator Voice Portal.
SAN FRANCISCO & ATLANTA & CHICAGO -- LiveVox[TM], an on-demand voice portal company, today announced Credigy, a receivables management services company, as a new customer for its Voice Portal 2.
TELECOMWORLDWIRE-13 November 2001-Virgin Mobile teams with 365 Corp to introduce mobile voice portal service (C)1994-2001 M2 COMMUNICATIONS LTD http://www.