voice response


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voice response

[′vȯis ri‚späns]
(computer science)
A computer-controlled recording system in which basic sounds, numerals, words, or phrases are individually stored for playback under computer control as the reply to a keyboarded query.
(engineering acoustics)
The process of generating an acoustic speech signal that communicates an intended message, such that a machine can respond to a request for information by talking to a human user. Also known as speech synthesis.

voice response

The generation of voice output by computer. It provides prerecorded information either with or without selection by the caller. The voice is typically segments of digitized human voice that are strung together to make sentences, but it could be synthesized voice. As the technology matures, totally synthetic voices are sounding much more natural. Interactive voice response (IVR) allows interactive manipulation of a database. See IVR.
References in periodicals archive ?
The combination of Signate's service provider telephony solutions and Signate's Cepstral TTS Option means our provider customers can offer small and medium sized enterprises the same types of interactive voice response solutions used by the largest companies in the world to communicate with their customers," said William Boehlke, Signate's CEO.
As the newest addition to the etrials eClinical Suite, CTMS can be combined with etrials Electronic Data Capture (EDC), eDiaries and Interactive Voice Response (IVR) or used as a stand-alone application.
Nasdaq:ETWC)(Nasdaq:ETWCW)(Nasdaq:ETWCU) is an eClinical software and services company offering pharmaceutical, biotechnology and contract research organizations worldwide a suite of technology-based tools including electronic data capture, electronic patient diaries, interactive voice response and reporting.
LumenVox will enable Open Solutions to augment its existing interactive voice response solution cost-effectively and deploy speech recognition capability with performance characteristics that support even the most demanding speech requirements.
This new plug-in makes our already advanced voice response system even better.
com), through its subsidiaries, invests in and operates companies that provide outsourcing and Value-Added Services (VAS) in China, such as call centers, telemarketing, CRM, interactive voice response (IVR), mobile applications, and communications product distribution services.
com), a subsidiary of PacificNet, is a leading VAS platform provider specialized in the development of interactive voice response (IVR) and IVR related software & hardware development.
com), a subsidiary of PacificNet, is a leading value-added telecom (VAS) platform provider specialized in the development of interactive voice response (IVR) and IVR related software & hardware development, solution consulting services for system integrators and telecom operators and VAS providers.
Ontira's dedicated team of professionals applies an in-depth knowledge of the transportation industry where they have built their reputation in customer service on Interactive Voice Response (IVR) technology and attention to customer care and service.
The T3 Platform, combining feature-rich messaging functionality with automated attendant, speech recognition, multi-modal (unified) messaging, interactive voice response, fax and networking capabilities, is now offered to customers as a TDM, SIP-enabled, or a joint TDM/SIP solution.
Nasdaq:PACT) announced today that its PacificNet Epro subsidiary has successfully deployed its WISE-xb Interactive Voice Response System (IVRS) Contact Center Solution for TNT Hong Kong, a division of TPG NV (NYSE:TP) and the world's leading business to business express delivery company, as TNT's key customer relationship management (CRM) initiative to enhance its customer services.