With development of the roadmap, the Florius website went live in March with new, WebRTC video and co-browsing capabilities facilitated by Avaya Breeze
Snap-Ins. From the customer interaction to the backend magic that brings it all together, Florius has achieved its goal of creating and delivering a personalized, omnichannel customer experience that sets it apart from the competition.
Snap-ins -- easily consumable, prebuilt connectors, fit-for-purpose apps and/or developer code -- enable companies to quickly build workflows, customer journeys and other unique applications.
Snap-ons or
snap-ins are variations of this design for round part applications.
Used in conjunction with Neoware's Remote Manager software, ezSnap allows system administrators to create "
snap-ins" which provide added software features to appliances running NeoLinux 2.0.
The initial phase of Avaya Oceanalytics offering Collector
Snap-ins for Avaya Elite, Experience Portal and Avaya Aura Contact Center and Proactive Contact will be available in Q3 2016 globally and Avaya Oceana will be available in Early Q4 CY2016 globally.